Chatbots powered by artificial intelligence (AI)
Chatbots powered by artificial intelligence (AI), especially with the development of natural language processing (NLP), are playing an increasingly important role in education. These chatbots can communicate in human language and are particularly useful for learning English. The aim of this study was to systematically review articles published between 2010 and 2024 that investigate the application of AI chatbots in English language learning.
The role of chatbots in English language learning

Technological development and education
Interactive learning
Chatbots provide real-time interactive learning that helps learners develop their language skills.
Motivation and autonomy
The use of chatbots increases learner motivation and autonomy by providing opportunities for self-practice and immediate feedback.
Theories and research results
The development of AI chatbots has a significant impact on education. NLP technologies allow chatbots to communicate and interact effectively with learners.
Linguistic and cognitive theories
Most of the research is based on linguistic and cognitive learning theories, which emphasise the importance of interaction and practice in mother tongue learning.
Technology-pedagogy approaches
The interaction hypothesis and the theory of autonomous language learning also play an important role in the use of chatbots.
Positive effects
Studies show that the use of chatbots has a positive impact on students' communication skills, especially in speaking and listening.

Pedagogical implications and practical applications
Real-time communication Chatbots provide real-time communication, which is closer to face-to-face communication than traditional language learning methods.
Cultural and linguistic differences It is important to take cultural and linguistic differences into account when developing and using chatbots to effectively support learners from different backgrounds.
Support for trainers
Educators need ongoing support in integrating chatbots to effectively take advantage of this technology.

Frequently asked questions
- What are the benefits of using chatbots for language learning? Chatbots provide the opportunity to practice real-time communication, which helps to develop learners' speaking skills.
- What theoretical background do these studies draw on? The studies most often draw on linguistic, cognitive and social learning theories, as well as technological pedagogical frameworks.
- How can chatbots help self-learning? Chatbots can encourage students to learn languages on their own, as they provide opportunities for practice and instant feedback.
- What challenges do teachers face when using chatbots? Teachers need ongoing support and guidance to integrate chatbots and to take cultural and linguistic differences into account in their development.
- What technological tools are used in these studies? The studies use different technological tools and chatbots, including web-based and app-integrated chatbots.
- How do chatbots contribute to improving language learners' communication skills? Chatbots provide interactive communication practice, which helps students develop their communication skills, especially through real-time conversations.

Conclusion
AI-powered chatbots offer significant benefits for learning English. Educators need to adapt to these new technologies to take full advantage of interactive and real-time communication.
Source from
The original study is available at Cambridge University Press page: Using artificial intelligence chatbots in English language learning: a systematic meta-synthesis of articles from 2010 to 2024.